Responding to the needs of the community, we have produced translated Telehealth
instruction sheets for patients of CALD backgrounds for the Video Call platform.
The following languages are provided:
Arabic, Burmese, Greek, Indonesian, Italian,
Karen, Macedonian, Persian, Simplified Chinese, Spanish,
Swahili, Traditional Chinese, Turkish, Vietnamese
Client Testimonials:
“All Graduates Interpreters and Translators assists Alfred Health Language Services department with the provision of Telehealth video-conference interpreting service in inpatient and outpatient settings. The set-up of the service was stress-free and managed in a timely fashion. The professionalism, reliability and, flexibility of Ismail and Mikaela helps Language Services to provide quality VRI to Alfred Health LEP patients.”
Ida Giaccio, Team Leader, Alfred Health Language Services
“Melbourne Health has a long standing relationship with All Graduates Interpreting and Translating Services. All Graduates take particular care with our portfolio, and we feel our health service is a top priority. All Graduates takes innovative steps to ensure that we are provided with the best outcomes for our health service. One of our biggest achievements is the successful partnership with the Health Direct Telehealth platform which enabled Melbourne Health to provide video interpreters via a secure platform to our patients and staff. As this service was established long before the COVID-19 pandemic hit, there were no delays in providing this service to our staff and patients.”
Christina Leontiou, Interpreter Coordinator, The Royal Melbourne Hospital
“The skilled and highly experienced All Graduates telehealth staff have been instrumental in the success of the virtual remote interpreting service for CaLD patients by liaising with the in-house IT/telehealth team, advising on the workflow coordination of the remote interpreters and assisting with problem solving.”
A major metropolitan health provider
